Support
Online support and knowledge base articles to help with common questions.
Canvas Observer Access Sign up for a parent account. Check student grades. See Due Dates. 
Knowledge Base
We offer an extensive up-to-date knowledge base to answer your questions about technical assistance, account activation, registration, finding your course and much more.
How do I access my class? You can access your class by logging into the Canvas LMS system. Your username is your student ID#.You can reset your password by clicking HERE. How do I create an observer account? Go to canvas.ccsd.net and click on the Parent banner.  You will need your student's username and password.**********************CCSD Parents: click the link on the sign-up page.  This will take you to a Canvas CCSD sign-in page. Use your AD credentials to log in. How can I check state and district assessment results? Beginning August 21, 2017, parents will be able to access their currently enrolled student’s assessment results from the CCSD Campus Portal. This new feature is a convenient way to check state and district assessment results to determine your child’s progress towards college-and-career readiness. Access the Guide to see the new Assessment tab which will help with understanding your child’s academic achievement.Parent Portal Assessment Tab GuideCómo Acceder los Resultados de las Evaluaciones de los Estudiantes en el Portal de Padres How do I read the EOC score report? 2017-2018 EOC Parent Guide to Understanding Student Score Reports2017-2018 Exámenes de Fin de Curso (EOC) Guía para los Padres How do I read the SBAC score report? In Nevada all students in grades 3 through 8 are required to take a summative assessment. The summative assessments align to the Nevada Academic Content Standards (NVACS). The Smarter Balanced Assessment Consortium (SBAC) provides Nevada’s criterion-referenced examinations in English Language Arts/Literacy and Mathematics. NDE Score Reports Interpretive Guide 16-17 resultsNDE Score Reports Interpretive Guide 16-17 results SP Help with Google Drive We have videos on our Documents & Downloads page to assist you with common questions about Google drive.Or you can go to the Google Help for questions on how to use your Google Drive. Office 365 for Education Download Microsoft Office (Word, Excel, PowerPoint, etc) is now available free of charge to all students and can be downloaded on up to 5 personal devices.Active Directory (AD) login credentials will be used to download the software. Your AD credentials are what you use to log into Canvas.Click Here to download the student instruction. Online Resources
PBS Learning Media 
Khan Academy 
edX - High School Campus Portal Access Make payments.
Support
Can't find your solution on the website or knowledge base? Trouble with your course or computer? Our support team can assist and get you back to class. Submit a Support Ticket.
Canvas Student Guide An online guide to all questions about Canvas - or try the PDF version
Adobe Connect Guide
A visual quick start guide for students
Career Pathway Courses (PEAK LMS) Support System
Fuel Education Customer Support for the PEAK Learning Management System
Apex Getting Started Guide
A quick guide to the Apex Dashboard - or try the online tutorial
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